Hi, today I am writing to share one of my painful experience with wiredtree.com. I do web development for almost 5 years and during this time I had to buy domains and hosting services from various renowned companies all across the world. Recently I decided to buy a hosting service from wiredtree.com. But it fails due to some ridiculous and shameful requirements from wiretree.com.

I am from Asia and I have a payoneer credit card. Normally I do online transactions by using this credit card. I bought domains and hosting from godaddy.com, rackspace.com and crazydomains.com.au by using my this credit card. But what happened with wiredtree.com?

When I first placed my order they replied me with this-

“To be able to further process your order I will need some additional information from you. At your earliest convenience could you please provide to us a photocopy of your government issued ID. We would need both the front and back of your id if your local government uses two sides.

I also see that you placed your order with a credit card. We would also need a photocopy of both the front and back side of this card as well.
”

Now tell me how they can expect that one will scan his full credit card and send it to wiredtree.com’s customer support team to verify. Why they did this? Surely the main reason is I am from Asia. Because few months ago one of my Canadian client bought this product and he was able to buy this product normally. But they made a difference with me as I am an Asian.

What I did, I send them a copy of my national ID card. and I also sent them a scan version of my credit card and I disclosed only the last 4 digits from my credit card. Revealing the all 16 digits seems illogical to me.

It was going well they was just suppose to release the hosting for me. In the very next day I again mailed them to release my hosting account. Then they again told me to send them a copy of my ID card and that was enough for me. I immediately told them to cancel the account. And I am so sure that they will return my cash.

But I just wondered to see the discriminatory attitude from wiredtree.com. As a computer engineer, as a web developer I gained reputation from people all across the world. But this wiredtree.com people have shown me that still I am not enough qualified to have their $50 service. I think they only welcome first world people. I waited for almost 3 days and have written 5-6 discussion mails to them and the result is this.